Privacy Policy

Last updated: June 3, 2026

This Privacy Policy describes how Wellbelt™ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wellbelt.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law. Where changes are significant, we will notify you by email at least 14 days before the changes take effect.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

• Account information including your username, password, security questions.

• Shopping information including the items you view, put in your cart or add to your wishlist.

• Customer support information including the information you choose to include in communications with us.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

How We Use Your Personal Information

Providing products and services: We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfil your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

Marketing and advertising: We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and fraud prevention: We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Communicating with you: We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site to power and improve our Site and our Services, to remember your actions and preferences, and to run analytics and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

By using our Site, you consent to our use of cookies. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services to work incorrectly or no longer be available.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

• Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).

• Business and marketing partners, including Shopify, to provide services and advertise to you. Our partners will use your information in accordance with their own privacy notices.

• Third parties when you direct or consent to disclosure, such as to ship you products or through your use of social media widgets or login integrations.

• Our affiliates or within our corporate group in our legitimate interests to run a successful business.

• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, enforce applicable terms of service, or to protect or defend the Services, our rights, and the rights of our users or others.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. Our standard retention periods are as follows:

Account information: For the duration of your account, plus 3 years after closure or last activity.

Order and transaction records: 7 years from the date of transaction.

Marketing preferences: Until you unsubscribe, plus 1 year thereafter.

Customer support communications: 3 years from the date of last communication.

Usage data and cookies: Up to 13 months from collection. Session cookies expire when you close your browser.

Fraud and security records: Up to 5 years where necessary.

After the applicable retention period, we will securely delete or anonymise your personal information.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children under the age of 13, and we do not knowingly collect any personal information from children under 13. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us at Wellbelt.info@gmx.de to request that it be deleted.

Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction, including encryption of data in transit and at rest, access controls, and regular security reviews.

Please be aware that no security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us and that you keep your account credentials confidential.

Your Rights and Choices

Depending on the state in which you reside, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.

Right to Access / Know: Request access to the personal information we hold about you, including details of how we use and share it.

Right to Delete: Request that we delete personal information we maintain about you, subject to certain exemptions.

Right to Correct: Request that we correct inaccurate personal information we maintain about you.

Right of Portability: Receive a copy of your personal information in a structured format and request transfer to a third party.

Right to Opt out of Sale / Sharing / Targeted Advertising: Direct us not to sell or share your personal information or to opt out of targeted advertising processing.

Right to Restrict Processing: Ask us to stop or restrict our processing of your personal information in certain circumstances.

Withdrawal of Consent: Where we rely on consent, withdraw that consent at any time.

Right to Appeal: Appeal our decision if we decline to process your request by replying directly to our denial.

Managing Communication Preferences: You may opt out of receiving marketing emails at any time by using the unsubscribe link in our emails. If you opt out, we may still send you non-promotional emails such as those about your account or orders.

To exercise any of these rights, please email us at Wellbelt.info@gmx.de. We may need to verify your identity before processing your request. We will not discriminate against you for exercising any of these rights.

Nevada and California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. To exercise these rights, please contact us at Wellbelt.info@gmx.de.

If you are a Nevada resident, you have the right to opt out of the sale of certain personal information. To submit a request, please contact us at Wellbelt.info@gmx.de.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Email: Wellbelt.info@gmx.de

Website: wellbelt.com