Shipping policy

Shipping Policy

Last updated: 03/06/2026

Thank you for shopping with Wellbelt™. This Shipping Policy describes how and when we process and ship your orders. Please read it carefully before placing your order.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped. During peak periods or promotional events, processing times may be slightly longer.

Shipping Times

We currently ship within the United States only. Estimated delivery time is 7–14 business days after your order has been processed.

Shipping times are estimates and may vary due to carrier delays or other factors outside our control. Wellbelt™ is not responsible for delays caused by third-party carriers.

Shipping Destinations

We currently ship to addresses within the United States only. We do not ship internationally at this time. If you have questions, please contact us at Wellbelt.info@gmx.de.

Incorrect Shipping Address

Please ensure your shipping address is correct at the time of purchase. We are unable to redirect orders once they have been shipped. If you realize you have provided an incorrect address, please contact us immediately at Wellbelt.info@gmx.de. While we will make every effort to correct the issue, we cannot guarantee changes can be made after the order has been processed.

Lost or Stolen Packages

Wellbelt™ is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your tracking information shows your package was delivered but you have not received it, please:

  • Check with neighbors or building management.

  • Contact your local post office or the shipping carrier directly.

  • Contact us at Wellbelt.info@gmx.de and we will work with you to resolve the issue.

Damaged or Missing Items

Please inspect your order upon receipt. If your item arrives damaged, defective, or if you receive the wrong product, contact us immediately at Wellbelt.info@gmx.de with your order number and photos of the issue. We will evaluate the situation and work to make it right as quickly as possible.

Returns & Refunds

For information on returns, exchanges, and refunds, please refer to our Refund Policy available on our website.

Contact Us

If you have any questions about your order or this Shipping Policy, please don’t hesitate to reach out:

  • Email: Wellbelt.info@gmx.de

  • Website: wellbelt.com